ChairGrab
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Privacy Policy for ChairGrab

This Privacy Policy explains how ChairGrab collects, uses, discloses, and protects your personal information when you use our platform.

1Introduction & Scope

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Overview: This Privacy Policy ("Policy") explains how ChairGrab ("we," "us," "our") collects, uses, discloses, and protects personal information when you access or use our website at chairgrab.com ("Site"), and any associated services.
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Acceptance of Terms: By using our Site, you consent to the practices described here. If you disagree, please do not use the Site.

2Information We Collect

Personal Information You Provide:

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Salon Owners (Providers): Name, contact details, business information (address, license, insurance, etc.), banking/payment details, calendar availability.
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Service Seekers (Renters): Name, email, phone number, payment info, communication logs with providers.

Automatically Collected Information:

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Usage data (IP address, device type, browser, referring page, pages visited, time stamps).
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Cookies and similar technologies to understand preferences and enhance experience.

Third-Party Sources:

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Payment processors (e.g., Stripe, PayPal) may share confirmations of payments.
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Analytics platforms (e.g., Google Analytics) may provide aggregated usage data.

3How We Use Your Information

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Service Delivery: To facilitate bookings, communication between parties, payments, receipts, and booking confirmations.
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Account Management: To create/manage your account and support your access and use.
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Improvements & Analytics: Analyze and enhance Site performance, user experience, and offerings.
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Communications: Provide updates, customer support, notifications, and marketing (subject to your preferences).
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Legal Compliance & Protection: To enforce our Terms of Service, prevent fraud, respond to legal requests, and protect rights and safety.

4Sharing and Disclosure

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Between Users: Necessary contact/payment details will be shared between renters and providers to fulfill bookings.
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Service Providers: Third parties assisting in payment processing, analytics, communications, and infrastructure—under strict data protection requirements.
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Legal and Safety Obligations: Disclose information when required by law or to protect ChairGrab's rights or the safety of others.
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Business Transfers: If ChairGrab undergoes a merger, acquisition, or asset sale, user data may be transferred as part of that transaction—subject to privacy commitments.
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Aggregate/Anonymized Data: We may share non-personally identifiable insights publicly or with partners.

5Cookies and Tracking Technologies

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Use of cookies and similar tools to remember preferences, manage sessions, enable functionality, and analyze activity.
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Options to disable or manage cookies at any time through your browser settings (NOTING that disabling might limit functionality).

6Data Retention

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Retained only as long as necessary for service provision, legal obligations, dispute resolution, or to enforce agreements.
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Users may request deletion or updating of their data, subject to retention for legitimate interests (e.g., tax records, disputes).

7Security Measures

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Implement industry-standard security measures (e.g., TLS/SSL encryption, secure databases, access controls).
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Despite efforts, no system is 100% secure—updates and breach notifications will comply with applicable laws.

8Your Rights

Depending on your jurisdiction, you may have rights to access, correct, update, delete, object to or restrict certain processing of your personal data.

9Disclaimers & Limitation of Liability

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Third-Party Conduct: ChairGrab is not responsible for actions, omissions, or negligence of salon providers or renters. All bookings, services, and disputes are strictly between the parties involved.
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No Endorsement: Any listings or endorsements on our Site do not imply verification or recommendation by ChairGrab.
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"As-Is" Provision: The Site and services are provided "as is" and "as available," without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, or non-infringement).
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Limitation of Damages: ChairGrab's total liability for any claim related to the Site or services is strictly limited to the amount you paid to ChairGrab in the 12 months preceding the claim (or a smaller statutory maximum if applicable).
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No Indirect Damages: Under no circumstances shall ChairGrab be liable for indirect, incidental, punitive, special, or consequential damages.

10Links to Other Websites

The Site may include links to third-party sites not operated or controlled by ChairGrab. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

11Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you become aware of such collection, please contact us and we will delete the information.

12Changes to This Privacy Policy

Updates to the Policy will be posted with a new "Effective Date." We may notify users via email or Site announcement for material changes. Continued use of the Site after changes indicates acceptance.

13Contact Us

If you have questions, concerns, or requests regarding your privacy, you can contact us at:

Email: support@chairgrab.com

Effective Date: August 29, 2025